The growing systemic problems in behavioral healthcare that harm the sustainability of this sector such as
• Workforce shortage
• Lack of culturally responsive intervention and research
Curajoy creates a clinician-supervised AI family wellness hub that fits into the gap within the current healthcare workflow. The mission is to create healthcare service equality & efficiency.
I was taking charge of building the AI prompt training functionality as a product designer, I was given the functionality requirement by our VP Caitlyn and actively collaborated on our initial concept from the beginning of the process with senior UX lead Jessica, and product managers Sharon & Shannon. Our small team met weekly via Zoom, thanks to the inspiration and support from my team, we all have our unique perspectives, but we were able to combine our ideas to shape our unique workflow that took efficiency to the next level.
🎊
Huge thanks for the trust from Curajoy teams that enabled me to sustain and drive 3 rounds of design upgrades within 3 months.
Name:
Age:
Career:
Tech Literate:
Marriage:
Location:
Danny
27
PHD
High
No Kids
New York
One of our major (B2B) user personas to oversee the AI prompt includes university students across different fields of study and even licensed psychologists and MD.
Danny is one of the psychology students who volunteer to contribute to curaJoy in his free time. He aims to thrive in the youth mental health domain within curaJoy to utilize the power of language that provides constructive support and bring this honor into his career milestone.
Start from functionality requirement from our VP and previous experienced designers.
Once Upon Time
Benefits of 3 columns (B2B):
-In the default state, the user dashboard for our B2B is displayed to easily track their progress.
-Provide context when voting, they can see the chat history, keyword, and new prompt all at once, this information combination will help them make better decisions.
-Provide context when writing new prompts. Users can access chat history, which allows them to better understand the context of their interactions. This comprehensive information naturally accelerates the process of finding effective solutions with the support of an AI writer. This creates a seamless experience where information complements each other.
B2C can view the chatting therapist's information whether is AI or human, which would help develop engaging communication, most likely they will find the subject they talking to has the same interests and hobbies, and their personality might as well just someone you more willing to explore. .
Reality: After discussing it with our VP and other designers including Billy the engineer lead, I found that implementing a layout change system-wide is difficult because our goal is to remain consistent and reduce unnecessary edge cases.
Solution:
Break the current workflow into smaller steps that can help us easily rotate to the 2-column layout, this is also beneficial compared to the 3-column layout, as less information is showing at the same time which reduces the cognitive load and allows users to focus on a single task at a time, had also reduced chance of human error.
winner prompt selected from the ideation and organization of our volunteers
including psychology students & licensed psychologist
NEXT Project
Alexa's recipe reader skill (Lucy) She works as your Michelin-level cook companion
Alexa Skill development
Voice user interface, embrace the future of voice technology multimodal interaction bring the user experience to the next level.
An integrated teammate.
Passion for innovate new functionality and mechanic
For in-demand product ideas relevant to our current market.
